Jira Service Management

{"xsrfToken":"3635fb1df61e4962e83414a602bf294f91ed50e9_lout","branding":{"id":"1","key":"knts","name":"Technical Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7b9c48cd-e7d4-4275-879e-9e4f498ab8ec/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MWEyMmM4My1hNzQ4LTQ1OTAtOWIxOS0zZDNhZTkwZDBhNzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiOWM0OGNkLWU3ZDQtNDI3NS04NzllLTllNGY0OThhYjhlYyI6WyJyZWFkIl19LCJleHAiOjE3MjYxOTIxNjUsIm5iZiI6MTcyNjE5MTU2NX0.-ivDgtn49y-YWuuuV2E3dlyhDhqGuz4bzebiinWFAJo&client=41a22c83-a748-4590-9b19-3d3ae90d0a71&mode=fit","logoId":"7b9c48cd-e7d4-4275-879e-9e4f498ab8ec","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Kode Nu Help Center","sharedPortalName":"Kode Nu","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Kode Nu Help Center","sharedPortalName":"Kode Nu","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#121519","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6da49825-8ee0-4748-8714-74c1ac5ab731/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MWEyMmM4My1hNzQ4LTQ1OTAtOWIxOS0zZDNhZTkwZDBhNzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkYTQ5ODI1LThlZTAtNDc0OC04NzE0LTc0YzFhYzVhYjczMSI6WyJyZWFkIl19LCJleHAiOjE3MjYxOTIxNjUsIm5iZiI6MTcyNjE5MTU2NX0.8oUlXBPXGa7axlZw1AdoTUIgTdYa_ypMZ3X9u3YfMe0&client=41a22c83-a748-4590-9b19-3d3ae90d0a71&height=300&mode=fit","bannerMediaApiFileId":"6da49825-8ee0-4748-8714-74c1ac5ab731","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"knts","projectId":10012,"serviceDeskId":1,"name":"Technical Support","description":"Welcome! You can raise a technical support request for Kode Nu using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"Have a question? Submit it here.","icon":10549,"iconUrl":"https://kodenu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"Submit a request or report a problem.","icon":10540,"iconUrl":"https://kodenu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://kodenu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"eccf544e-c984-378e-90ca-1fc83f580e6a","appLinkName":"","appLinkUrl":"","spaceKey":"KNTS","spaceName":"Kode Nu Technical Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"KNTS","serviceDeskId":1,"kbLinkDomainURLs":["https://kodenu.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KNTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MWEyMmM4My1hNzQ4LTQ1OTAtOWIxOS0zZDNhZTkwZDBhNzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYxOTI3NjUsIm5iZiI6MTcyNjE5MTU2NX0.WkokPnBLpGvXC1LK1Ks8ey6wn2UkqgP2VVFzE1CX0Jw","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"41a22c83-a748-4590-9b19-3d3ae90d0a71","tokenDurationInMins":20}},"reqCreate":{"id":1,"projectId":10012,"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"Submit a request or report a problem.","instructions":"","icon":10540,"iconUrl":"https://kodenu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/1","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/1","calendarParams":{"firstDay":0,"date":"2024-09-12T18:39:25-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"eccf544e-c984-378e-90ca-1fc83f580e6a","appLinkName":"","appLinkUrl":"","spaceKey":"KNTS","spaceName":"Kode Nu Technical Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"KNTS","serviceDeskId":1,"kbLinkDomainURLs":["https://kodenu.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MWEyMmM4My1hNzQ4LTQ1OTAtOWIxOS0zZDNhZTkwZDBhNzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjYxOTI3NjUsIm5iZiI6MTcyNjE5MTU2NX0.WkokPnBLpGvXC1LK1Ks8ey6wn2UkqgP2VVFzE1CX0Jw","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"41a22c83-a748-4590-9b19-3d3ae90d0a71","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kodenu","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3635fb1df61e4962e83414a602bf294f91ed50e9_lout","baseUrl":"https://kodenu.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kodenu.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"41a22c83-a748-4590-9b19-3d3ae90d0a71","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"797a06f78fa94d5b9556c40c363c1403","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"anonymousEnabled":true,"requestIntroEnabled":true}